2014/15 annual captioning compliance results subscription television | ACMA

2014/15 annual captioning compliance results subscription television

Reporting on 2014–15 annual compliance (captioning) under section 130ZZC of the Broadcasting Services Act 1992—subscription television licensees

As part of the television captioning obligations under Part 9D of the Broadcasting Services Act 1992 (BSA), all subscription television licensees are required to submit an annual report to the ACMA on their compliance for each financial year. Under subsection 130ZZC(7) of the BSA the  ACMA is required to publish these annual compliance reports on its website.

The ACMA received annual captioning compliance reports for the 2014–15 financial year from 10 subscription television licensees for 663 subscription television services in total (channels provided by different licensees are regarded as different services under the captioning legislation).

2014–15 compliance summary

Subscription television licensees achieved a high level of compliance with their captioning target requirements for 2014–15. According to the licensees’ reports, in 2014–15:

  • approximately 99.5 per cent of subscription television services (660 out of 663) met their annual captioning targets for the year
  • approximately 67 per cent of subscription television services exceeded the captioning target
  • captioning services were provided on 458 subscription television services (or 93 distinct subscription television channels)
  • in total 2,530,004 hours of captioned content were broadcast on subscription television services—an increase of 449,452 hours in captioned content compared to 2013–14 and an increase of 1,071,644 hours compared to 2012–13.

The annual captioning targets for subscription television services vary by genre and category. The target for each category increases by five per cent each year, until the target reaches 100 per cent. For 2014–15, the captioning targets for subscription television services ranged from five per cent (of total broadcast time over the year) for music services to 75 per cent for Category A movie services.

View the levels of captioning provided on subscription television services in 2014-15 (in order of service name).

Breaches and steps taken to address breaches

Licensees’ annual reports indicate that three services (involving two distinct channels) did not meet the annual captioning target for 2014–15 because of significant technical difficulties or procedural issues. The three licensees concerned indicated that adequate steps had been taken to prevent similar breaches happening again, including resolving technical issues and improved processes and procedures.

Therefore, the ACMA did not take any enforcement action in relation to these matters. This is consistent with the ACMA’s compliance and enforcement approach—a graduated and strategic risk-based approach that generally uses the minimum power or intervention necessary to achieve the desired result.

2014–15 annual captioning compliance reports from subscription television licensees

Subscription television licensees

2014–15 Annual compliance documents


BeIN Sports Australia Pty Ltd (formerly Setanta Sport Australia Pty Ltd)


Fetch TV Pty Ltd

Foxtel Cable Television Pty Limited

Fox Sports Venues Pty Limited

Optus Vision Media Pty Ltd & Optus Mobile Pty Ltd

Selectra Pty Limited (Austar)

Sky Channel Pty Ltd

Telstra Pay TV Pty Ltd

ThoroughVisioN Pty Ltd

Transact Broadcasting Pty Ltd / iiNet Pty Ltd

Last updated: 04 June 2015

Last updated: 19 August 2017