Gambling operators must follow rules that have been set to protect the community.
They must not offer lines of credit to customers who are based in Australia or help them use third parties such as payday lenders.
As a customer, you can still use your own credit cards.
These rules do not apply to:
- telephone betting services with a turnover of less than $30 million/year and an on-course presence
- customers that are a gambling service provider. This exemption relates to business-to-business transactions such as bet backs
How to make a complaint
Make a complaint to us if you believe someone is breaking these rules. You can remain anonymous.
In 2018, the government introduced the ban on betting credit as part of the National Consumer Protection Framework to help gamblers.