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Gambling service provider compliance and investigations

We make sure that businesses who operate online gambling services don’t provide or advertise prohibited interactive gambling services. We also respond to complaints about unlicensed services.

Businesses that provide interactive gambling services over the internet or via an app must follow the Interactive Gambling Act 2001.

If they breach the law, or we receive complaints from the public, we can investigate and take action.

We publish reports of the actions we have taken as a result of our investigations for each quarter.

Find out who to contact if you have a complaint about gambling on TV, radio or online.

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