- 1Consultation opens17 Nov 2021
- 2Consultation closes15 Dec 2021
Scams over telco networks are a significant problem. They cause financial and emotional harm to victims and undermine confidence in telecommunications networks.
Scammers are targeting telco providers’ customer identity verification processes.
We are consulting on new rules to prevent unauthorised interactions on customers’ telecommunications services and accounts.
Have your say
We invite comments from interested stakeholders on the draft service provider determination by Wednesday 15 December 2021.