Australia’s communications and media environment continues to undergo significant change, driven by new technologies and evolving consumer expectations. Over the past decade, the Internet of Things (IoT) and artificial intelligence (AI) have emerged as a key drivers of change, transforming business models and consumer experience.
These technologies offer wide-ranging economic and social benefits and create new opportunities for products and services across businesses. Regulation plays a key role in contributing to an environment where these benefits can be realised and delivered within communities.
The ACMA’s two new occasional papers—Artificial intelligence in communications and media and Internet of Things in media and communications—explore these technologies, the regulatory environment that supports them, and the challenges and opportunities they bring.
These papers are a part of the ACMA’s research program, which helps us to better understand communications and media markets and the issues that matter to Australians. Our research ensures that we are well informed as a regulator, so we can assess whether and how to intervene when issues arise.