ACMA media release 58/2011 – 16 June
The Federal Court has found that FHT Travel Pty Limited (FHT Travel) and its
sole director Yvonne Earnshaw breached the Do Not Call Register Act
2006 by making, or causing to be made, more than 12,000 marketing calls to
people who had placed their telephone numbers on the Do Not Call Register.
The Court ordered FHT Travel to pay a civil penalty of $120,000 and granted
injunctions restraining both FHT Travel and Ms Earnshaw from making certain
telemarketing calls, without first notifying the ACMA, for a period of five
'This case and the penalty imposed should remind telemarketers of the
serious consequences of breaching the Do Not Call Register Act,' said ACMA
Chairman, Chris Chapman. 'Telemarketers must respect the choice of people who
have opted out of receiving their calls.'
The Do Not Call Register Act generally prohibits the calling of registered
numbers for marketing purposes. Since the Do Not Call Register commenced in May
2007, the ACMA's investigations have resulted in payment of nine infringement
notices to the value of $438,300. In addition, 18 undertakings, enforceable in
the Federal Court, have been accepted, and the ACMA has issued 10 formal
People can opt out of unsolicited telemarketing calls and marketing faxes by
calling 1300 792 958 or by visiting www.donotcall.gov.au. Complaints about
telemarketing calls and marketing faxes can be made the same way.
For more information or to arrange an interview please contact: Emma Rossi,
Media Manager, on (02) 9334 7719, 0434 652 063 or firstname.lastname@example.org.