The captioning compliance results for 2017–18 reflect high compliance by television broadcasters with their captioning target obligations.
In 2017–18, all subscription television services achieved 100 per cent compliance with their captioning targets—the first time since the introduction of annual captioning targets in 2012–13. Commercial licensees and national broadcasters reported a high level of captioning on their primary channels—on average they achieved 99.64 per cent captioning for programs that had a captioning requirement
Results for subscription television
Subscription television services (527 services and 147 unique channels in total) broadcast approximately 2.1 million hours of captioned programs in 2017–18. Two in three (67 per cent) of subscription television services exceeded their captioning targets.
The captioning target for each category of subscription television services increases by five per cent each year until the target reaches 100 per cent. In 2017–18, the captioning target for subscription television services ranged from 20 per cent (for music services) to 90 per cent (for most movie services) of total transmission time within the year.
Results for free-to-air television
Free-to-air television broadcasters provided approximately 0.6 million hours of captioned programs on their primary services (95 channels in total) between the hours of 6 am and midnight in 2017–18.
Captioned programs made up 99.64 per cent of the total hours of all non-exempt programs broadcast between 6 am and midnight on free-to-air television broadcasters’ primary television channels.
Free-to-air television services’ captioning shortfalls were small against the 100 per cent captioning target, averaging close to four hours per non-compliant service across the entire 2017–18 year. These shortfalls were caused by significant and unforeseen technical or engineering difficulties, as well as human errors.
All of the television services that fell short of meeting the captioning target obligations in 2017–18 have taken appropriate steps to prevent similar issues happening again. These include replacing faulty equipment, improving procedures and undertaking staff training.
More information about the results
For detailed information about the captioning results, see the Free-to-air television—annual captioning compliance results 2017–18 and Subscription television—annual captioning compliance results 2017–18.
For more information about captioning obligations, see the ACMA’s index of captioning pages.