The captioning compliance results for 2016 –17 reflect the continuing efforts by broadcasters to meet, and in some cases exceed, their captioning target obligations.
In 2016 –17, all but two subscription television services met the captioning targets applied to them. In the same period, commercial licensees and national broadcasters reported a high level of captioning on their primary channels; on average they achieved 99.65 per cent captioning for television programs that had a captioning requirement.
Results for subscription television
Subscription television services (664 services and 156 unique channels in total) broadcast approximately 2.46 million hours of captioned programs in 2016 –17. Approximately 99.7 per cent of subscription television services met or exceeded their captioning targets, an increase from 99.4 per cent in 2015 –16.
The captioning target for each category of subscription television services increases by five per cent each year until the target reaches 100 per cent. In 2016 –17, the captioning target for subscription television services ranged from 15 per cent (for music services) to 85 per cent (for most movies services) of total transmission time within the year.
Results for free-to-air television
Free-to-air television broadcasters provided close to 0.6 million hours of captioned programs on their primary services (95 channels in total) between the hours of 6 am and midnight in 2016 –17.
Captioned programs made up 99.65 per cent of the total hours of all non-exempt programs broadcast between 6 am and midnight on free-to-air television broadcasters’ primary television channels.
Free-to-air television services captioning shortfalls were small against the 100 per cent captioning target, averaging two hours per non-compliant service across the entire 2016–17 year. These shortfalls were largely caused by significant and unforeseen technical or engineering difficulties.
All of the television services that fell short of meeting the captioning target obligations in 2016 –17 have taken appropriate steps to prevent similar issues happening again. This has included replacing faulty equipment, improving procedures and undertaking staff training.
More information about the results
For detailed information about the captioning results, see the Free-to-air television—annual captioning compliance results 2016 –17 and Subscription television—annual captioning compliance results 2016–17.
For more information about captioning obligations, see the ACMA’s index of captioning pages.