If you choose to gamble online, be aware that not all online gambling services are provided legally to Australians—some are prohibited.
This information helps you to identify services that can be provided under Australian law and where your interests are protected.
Prohibited online gambling services include:
> casino-style games
> slot machines
> 'in-play' betting on sports events.
Even though these services may look like they’re legitimately available to Australians (some even deliberately target Aussie players), they may not have many of the important customer protections you expect. This means, for example, that if you have a dispute about your winnings or poor player treatment, you may have limited options to resolve the matter.
If you want to gamble online, you should only use wagering services licensed by an Australian state or territory. These services are allowed to operate in Australia and are regulated under Australian laws.
Licensed online wagering services typically provide racing and sports betting services, but not in‑play betting on sports events, which is prohibited.
By choosing a provider that is licensed by an Australian state or territory, you’re covered by a range of consumer protections.
How do I know if a gambling service is operating illegally?
If a gambling service is offered to Australian customers without an Australian licence, it’s operating illegally.
So, before you open an account and deposit any money, check the Register of licensed interactive wagering services to make sure that the service you plan to gamble with is approved by an Australian state or territory.
How can I report an illegal gambling service?
If you think a website is offering illegal gambling services, you can report your concerns to us. Your complaint can be made anonymously.
The ACMA may take action to stop illegal online gambling services from being provided to Australians and may also take action against operators and others for providing these services.
The ACMA’s jurisdiction and role under the Interactive Gambling Act 2001 (the IGA) does not include taking action on behalf of Australians who have deposited money with gambling sites. This means the ACMA is not able to assist you with recouping money form internet gambling services.
To learn more about Interactive Gambling laws in Australia, take a look at our Interactive gambling—Australia’s key rules video.
Read more about what services can be provided to Australians under the Interactive Gambling Act 2001.
If you or someone you know might have a gambling problem, there are services to help manage issues with gambling.