Regulator Performance Framework | ACMA

Regulator Performance Framework

The Regulator Performance Framework (RPF) is a government initiative aimed at improving the regulatory process for industry and the community by improving the way that regulators operate. It requires regulators to assess their performance against six key performance indicators (KPIs) that are designed to make their common regulatory activities more effective and efficient.

See the Downloads box below for our completed assessment reports.

The six RPF KPIs are:

  • KPI 1—Regulators do not unnecessarily impede the efficient operation of regulated entities.
  • KPI 2—Communication with regulated entities is clear, targeted and effective.
  • KPI 3—Actions undertaken by regulators are proportionate to the regulatory risk being managed.
  • KPI 4—Compliance and monitoring approaches are streamlined and coordinated.
  • KPI 5—Regulators are open and transparent in their dealings with regulated entities.
  • KPI 6—Regulators actively contribute to the continuous improvement of regulatory frameworks.

The RPF requires the ACMA to:

  • establish a performance reporting and assessment framework
  • use this framework to annually self-assess its performance against the RPF KPIs
  • consult stakeholders on its annual self-assessment report
  • publish a report of its validated self-assessment each year

More information about the RPF is available at the Cutting Red Tape website.

ACMA's RPF 2017–18 performance assessment

The ACMA published its third full performance assessment report under the framework on 21 December 2018, covering the 2017–18 financial year.

The report demonstrates the ACMA’s performance in satisfying the requirements of the six KPIs and identifies areas for further development and continuous improvement.

The ACMA sought feedback from stakeholders on its self-assessment. The results of this consultation can be found in Appendix E of the performance assessment report. 

ACMA's RPF self-assessment framework

The ACMA’s RPF self-assessment methodology was developed with input from key stakeholders and external consultants, before being agreed to by the Minister for Communications on 27 July 2015.



Word (.docx)

Regulator Performance Framework: Performance assessment 2017–18 PDF 648 kB Word 701 kB
Regulator Performance Framework: Performance assessment 2016–17 PDF 1.73 MB Word 2.76 MB
Regulator Performance Framework 201617: Results of consultation   Word 57 kB 

Regulator Performance Framework 2015–16: Performance assessment

PDF 1.42 MB 

Word 4.11 MB 
 More information    

Regulator Performance Framework: ACMA self-assessment methodology

PDF 772 kB

Word 504 kB

Report to the ACMA on the Regulatory Performance Framework

PDF 565 kB


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Last updated: 21 December 2018