Important steps to protect your identity online | ACMA

Important steps to protect your identity online

ACMA media release 67/2011 – 21 July

The majority of Australians have been affected by identity theft in some fashion in the past six months, according to the results of an independent survey 1.

ACMA Chairman Chris Chapman said that identity theft is clearly of growing significance when you have nine out every ten participants expressing concern that their identity may be stolen or misused.

'This is particularly worrying but not surprising as Australians are revealing increasing amounts of personal information about themselves as they bank, shop and social network online' said Mr Chapman.

'The ACMA has developed a range of educational resources to help mitigate the risk of people's identity information falling into the wrong hands.'

Identity theft occurs when criminals acquire your personal information and use it to commit fraud, such as purchasing goods or obtaining loans in your name.

Important steps to minimise your risk of becoming a victim of identity theft are:

  1. Secure your computer and mobile devices: Cybercriminals often steal personal information from poorly secured computers and mobile devices. Keeping your software up to date and using virus protection and a firewall can help minimise this risk.
  2. Be careful about the personal information you disclose: Think about what information you want to reveal about yourself before you do so, and be clear about how it will be handled once you disclose it.

To learn more about how you can combat identity theft, visit the following resources:

For more information or to arrange an interview please contact: Emma Rossi on (02) 9334 7719 or

1 The survey had 1200 participants from across Australia and was performed by Di Marzio Research:

Last updated: 11 September 2017