Mobile number portability code | ACMA

Mobile number portability code

The Communications Alliance Ltd (CA) is responsible for the Mobile Number Portability code that applies to carriers & carriage service providers (CSPS).

The code sets out:

  • procedures to enable customers to retain their mobile number when transferring from one CSP to another or changing Mobile Carrier Networks, even though the relevant number range will still be allocated to the Donor CSP
  • processes for the implementation and operation of MNP
  • processes by which CSPs may exchange information with each other in accordance with applicable privacy regulation
  • criteria against which the compliance may be assessed

Accessing the code

Last updated: 06 December 2018