Consumer alert: Scammers posing as Aussie brands | ACMA

Consumer alert: Scammers posing as Aussie brands

Woman on the phone

The ACMA continues to receive reports from members of the public about automated voice calls. The call suggests to ‘Press 1’ to claim a loyalty reward or redeem a prize from Qantas, Virgin Australia, Marriott Hotels or similar. These are scam calls.

Where members of the public do ‘Press 1’, they are taken to a human operator who will ask a number of questions, including a request for credit card details.

You should never provide your credit card details under these types of circumstances. 

If you receive a call, or repeated calls like this, simply hang up. 

For more information on this specific scam, see the ScamWatch alert: Automated scam calls claiming to be from Qantas with bogus holiday win.

You can report phone scams to or by phone 1300 792 958.

Last updated: 17 September 2018