Phishing emails are sent from fake or spoofed email addresses. They can claim to be from a bank, online retailer or credit card company. The emails direct recipients to a website that looks like the real website of a retailer or financial institution and are designed to encourage the recipient to reveal financial details such as credit card numbers, account names and passwords.
Phishing emails are covered by the Spam Act and also considered a criminal offence. Where the victim of phishing is anyone other than the Commonwealth, the responsibility for investigating the offence lies with the state or territory police whose jurisdiction the victim resides within.
Last updated: 16 October 2017