ACMA complaint form
You can submit your complaint to the ACMA using the ACMA complaint form.
Before submitting your complaint
It is important to know the rules for making a broadcasting complaint. Please read the information about broadcasting rules and complaints before making a complaint to the ACMA, as it will help you to follow the right process.
Note that if you wish to complain about something of concern in a broadcast by a TV or radio station, and the matter is covered by a code of practice, you should first make a written complaint to the broadcaster.
When can you complain to the ACMA?
You can complain to the ACMA about a matter covered by a code of practice, if you have complained to the broadcaster and you have not received a response within 60 days of making the complaint or you are not satisfied with the response that you received.
You can complain to the ACMA about a matter relating to a standard or licence condition without first taking the matter to the broadcaster.
Information you need to submit a complaint to the ACMA
When lodging your complaint, please provide a copy of the original complaint to the broadcaster, a copy of the broadcaster’s reply if one has been received, and any other relevant communications with the broadcaster. You will also need to provide the following information:
- Full contact details
- Program name
- Broadcast date and time
- Channel or station
- Your location when you viewed/heard the broadcast
- The relevant code or legislation
- A summary of your complaint.