Spam is the common term for electronic 'junk mail' – unwanted messages sent to a person's email account or mobile phone.
The content of spam messages varies. Some messages promote products or services, while others attempt to trick users into providing bank account or credit card details. Many spam messages contain offensive or fraudulent material, and some spread computer viruses.
Spam now makes up the majority of email traffic. Billions of unwanted spam messages clog up the internet, disrupt email delivery, reduce productivity and irritate users.
Vist the Spam and e-Security website for further information.
Fact sheets about spam
ACMA is responsible for enforcing the Spam Act and actively works to fight spam in Australia. ACMA has developed fact sheets about key aspects of Australian spam legislation that are available for download:
For consumers
- Consumer’s guide to spam
- Protecting yourself from spam
- Protecting your mobile phone number
- SpamMATTERS reporting tool
For industry
Other ACMA initiatives
ACMA also promotes community awareness of internet content issues, including protecting you and your children from offensive material by handling internet content complaints.