To give stakeholders and other citizens better insights into our investigations work, we present this statistical breakdown of the Do Not Call Register Act compliance and investigations work we have recently done and are currently doing. Where compliance activities or investigations are ongoing, or have not been published, the ACMA is generally unable to give detail of the entities and issues involved for individual matters or otherwise make comment.
You can download the Telemarketing statistics for June 2013 in word here.
Figure 1: DNCR Act – Complaints received per month as at 30 June 2013
*The number of complaints received in previous months may be revised from those previously reported.
Figure 2: DNCR Act – advisory and informal warning letters sent per month as at 30 June 2013
* Advisory and informal warning letters represent an informal approach to compliance issues. The numbers in previous months may be revised from those previously reported.
Figure 3: DNCR Act - Current investigations as at 30 June 2013
Figure 4: DNCR Act – Investigations finalised per month as at 30 June 2013