Priority assistance for life threatening medical conditions ACIF C609 2007 | ACMA

Priority assistance for life threatening medical conditions ACIF C609 2007

Abstract

Industry body responsible

The Communications Alliance Ltd (CA)

Section of industry to which code relates

This code is applicable to the following sections of the telecommunications industry under section 110 of the Telecommunications Act 1997. They are collectively referred to as 'suppliers':

  1. carriers; and
  2. carriage service providers.

Date of registration  

20 July 2007

Objectives of the code

The objectives of the Code are to:

  • promote consistent industry arrangements for maximising standard telephone service continuity to those individuals who by reason of a diagnosed, life threatening medical condition are at the risk of suffering a rapid, life threatening deterioration in their condition;
  • promote consistent industry arrangements for identifying and
  • maintaining priority customers; and
  • ensure that people are informed of the eligibility requirements for priority assistance.

Accessing the code

Last updated: 11 January 2016