Consumer alert: ACMA issues warning about Do Not Call Register scams | ACMA

Consumer alert: ACMA issues warning about Do Not Call Register scams

The ACMA is warning consumers about telemarketing calls that are being made to Australian consumers in relation to various Do Not Call Register scams.

The telemarketers making these calls are advising consumers that they are calling from the Do Not Call Register, or a similar sounding name. During these calls, consumers are often asked to provide personal identification and financial details to confirm their registration, or are asked to pay a fee to proceed with their registration on the Do Not Call Register.

The ACMA is reminding the Australian public that the national Do Not Call Register is a free service where consumers can register their fax numbers and Australian fixed line and mobile numbers, provided the numbers are used primarily for private or domestic purposes. Registering your number on the Do Not Call Register is quick, easy and free and can be completed online at www.donotcall.gov.au or by calling 1300 792 958.

The ACMA is warning people not to provide any personal identification or financial details to telemarketers claiming to represent the Do Not Call Register. The ACMA is conducting enquiries to identify the entity, or entities, responsible for these calls.

If you receive one of these calls, the ACMA recommends that you record the details of the call and contact the ACMA to register a complaint. Any information received about these calls will assist the ACMA in its investigation into those responsible. You can register a complaint online via the website at www.donotcall.gov.au or by calling 1300 792 958.

Last updated: 15 April 2016