The ACMA

The ACMA

Varying the International Mobile Roaming Standard

Consultation closes: 30 March 2016

IFC: 6/2016 .

Welcome to our online consultation—beta version

This consultation is now closed.

The ACMA received four submissions to this consultation. Submissions can be accessed from the right hand side index box.

 

Update to consultation - May 2016

On May 4 2016, the ACMA made amendments to the Telecommunications (International Mobile Roaming) Industry Standard 2013 (the IMR Standard).

Please refer to the ACMA variation instrument for more information. The IMR Standard incorporating the amendments can be found here.

 

Need more information about using the online system, including our moderation policy?

Read our FAQs.

 

Downloads

Document

Word      

Consultation paper: Proposed amendments to the Telecommunications (International Mobile Roaming) Industry Standard 2013

365 KB

Draft Telecommunications (International Mobile Roaming) Industry Standard Variation 2016 (No. 1)

36 KB

Draft Telecommunications (International Mobile Roaming) Industry Standard 2013—with amendments marked

69 KB

Varying the International Mobile Roaming Standard

The current IMR Standard commenced in September 2013, although some aspects of it are not due to take effect until May 2016. It requires mobile providers to make available a number of consumer protection features to help overseas travellers manage their mobile usage and better avoid incurring high bills from roaming.

The ACMA is consulting on varying the Telecommunications (International Mobile Roaming) Industry Standard 2013 (IMR Standard).

The varied IMR Standard will:

  • simplify the delivery of mobile roaming information from service providers to their customers arriving overseas
  • allow customers to be offered more choices in the way they can stop roaming while travelling
  • allow customers to be offered the ability to opt out of receiving roaming usage alerts
  • delay the impact of roaming regulations on mobile virtual network operators, due to come into effect in May 2016.

The ACMA has drafted a Variation instrument to amend the IMR Standard for public consultation, the Telecommunications (International Mobile Roaming) Industry Standard Variation 2016 (No. 1). This variation instrument encapsulates the proposed amendments. The draft Variation instrument meets the requirements of a Direction to the ACMA from the Minister of Communications signed on 1 February 2016 to amend the Standard.

The ACMA has also prepared a draft version of the IMR Standard showing the amendments and a consultation paper about the amendments, which includes background on the IMR Standard.

Feedback—tell us what you think

The ACMA invites comments on the amendments set out in the consultation paper and specified in the Variation instrument:

Opportunity to provide feedback

This consultation paper does not seek responses to particular questions. However the ACMA welcomes comment from interested stakeholders on the proposed amendments to the Telecommunications (International Mobile Roaming) Industry Standard 2013, or any other issues relevant to the proposed amendments.

How to submit

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