Research reports

How SMEs use digital technology


SMEs and digital communication technologies examines the adoption of new technology by small and medium enterprises (SMEs), including the drivers and barriers to take-up. This ACMA-commissioned research will further our understanding of SMEs’ information and communications preferences, and help to tailor future advice and resources.

This qualitative research report is a part of the researchacma program, and will also help inform the ACMA’s broader activities in the facilitation and regulation of consumer protections, and the effective and efficient operation of the communications sector.

Release date

September 2014

Report and related materials

  Word PDF

SMEs and digital communication technologies

2.5 MB

3.8 MB

Blog, SMEs: Having trust and confidence in digital technology



Infographic, Taking care of business: SMEs and new technologies


Economic impacts of mobile broadband (Apr 2014)



Australian SMEs in the digital economy (Dec 2013)



The connected business (Oct 2013)



Last updated: 21 November 2014

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