The ACMA

Research index

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Our research program helps us to make informed decisions as an evidence-based regulator and understand the implications that regulation of communication and media markets may create. It aims to inform strategic policy development, regulatory reviews and investigations, as well as help Australians to make better decisions about media and communications.

An overview of the ACMA’s current research program is available.

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2016

April 2016

Snapshot: Regional Australians online

Feb 2016 

5G and mobile network developments—Emerging issues occasional paper

Feb 2016

The connected citizen—a disruptive concept informing ACMA perspectives occasional paper

Feb 2016

Snapshot: Aussie teens and kids online 

2015

Dec 2015

Communications report 2014–15

Nov 2015

RTC: Estimation of benefits

Nov 2015

Snapshot: Subscription video on demand in Australia 2015

Nov 2015

The Internet of Things and the ACMA's area of focus—Emerging issues in media and communications occasional paper (Word and PDF)

Oct 2015

The Australian Internet Security Initiative: Interviews with industry participants

Sep 2015

Spend management tools and alerts 

Jun 2015

The ACMA's international engagement: Occasional paper (Word and PDF)

Jun 2015

Optimal conditions for effective self- and co-regulatory arrangements: 2015 edition (Word and PDF)

Jun 2015

Analysys Mason: Mobile network infrastructure forecasting model

Jun 2015

Snapshot: Australians get mobile: Using mobile devices for voice, messaging and internet access

Apr 2015

Evidence-informed regulatory practice: an adaptive response, 2005–15 (Word and PDF)

Mar 2015

Children's television viewing research

  • Children's television viewing—Research overview (Word and PDF)
  • Attachment A: Children's television viewing—Community research 2014 (Word and PDF)
  • Attachment B: Children's television viewing—Analysis of audience data 2001–13 (Word and PDF)

Feb 2015

Snapshot: Supply and demand—catch-up TV leads Australians’ online video use

2014

Dec 2014

Snapshot: Tablets take off—take-up and use of tablet computers in Australia

Dec 2014

Communications report 2013–14 (Word and PDF)

Nov 2014

Snapshot: Strong signals—growing use of public Wi-Fi hotspots 

Nov 2014

Six emerging trends in media and communications—Occasional paper (Word and PDF)

Sep 2014

SMEs and digital communications technologies (Word and PDF)

Aug 2014 Snapshot: Regional Australia in the digital economy

Aug 2014

Snapshot: Utilities, transport and finance lead mobile productivity

Jul 2014

Snapshot: Older Australians resist cutting the cord 

Jul 2014

Mobile calls to 13 numbers—research report (Word and PDF)

Jul 2014 

Snapshot: Aussie teens online

Jun 2014 Snapshot: mCommerce: Mobile transactions in Australia

May 2014 

Snapshot: The mobile business 

Apr 2014

Reconnecting the Customer consumer research

  • Reconnecting the Customer—Tracking consumer outcomes (Word and PDF)
  • Appendix 3—Questionnaire (Word)

Apr 2014

Local content research

  • Attachment B: Regional Australians’ access to local content—Community research (Word and PDF)
  • Attachment C: Economic analysis of regional commercial television broadcasters (Word and PDF)
  • Attachment D: Regional Australian television news—Audiences across regional evening news services, 2003–2013 (Word and PDF)

Apr 2014

Mobile broadband research

  • The economic impacts of mobile broadband on the Australian economy, from 2006 to 2013 (Word and PDF)
  • Business mobile communications usage and impact survey (Word and PDF)

Mar 2014

Research informing the Contemporary community safeguards inquiry

  • Consolidated report (Word and PDF)
  • Community research informing the Contemporary community safeguards inquiry (Word and PDF)
  • The cost of code interventions on commercial broadcasters (Intro (Word), Report (Word) and Intro and report (PDF))
  • The cost of code interventions on subscription television broadcasters (Word and PDF)
  • The cost of code interventions on community broadcasters (Word and PDF)
Feb 2014 Connected parents in the cybersafety age

2013

Dec 2013 Communications report 2012–13 (Word and PDF)
Nov 2013

Snapshot: Mobile apps—Putting the 'smart' in smartphones 

Nov 2013

Digital footprints and identities

Nov 2013

Unsolicited telemarketing calls and spam—Consumer experiences (Word and PDF)

Oct 2013

Snapshot: Home is where the work is
Snapshot: The connected business

Oct 2013

Cross-border regulatory strategies paper (Word 192 KB and PDF 532 KB)

Oct 2013

Malware and harmful software

Aug 2013

Like, post, share: Young Australians' experience of social media

  • Qualitative research report (Word and PDF)
  • Quantitative research report (Word and PDF)

Jul 2013

Community attitudes to live odds and sport (Word and PDF)

Jul 2013

Snapshot: Australians cut the cord

Jul 2013

Digital Citizens Guide—research

Jun 2013 

Broken concepts—the Australian communications legislative landscape (Word | PDF)

Jun 2013

Connected citizens—A regulatory strategy for a networked society and information economy (PDF

May/Jun 2013

Emerging issues in media and communications

Mar 2013

How did Australians follow the London 2012 Olympic Games?—A short report on audience behaviour

Mar 2013

Evaluation of the Tagged education resource—qualitative research report (PDF)

2012

Dec 2012

Here, there and everywhere—consumer behaviour and location services

Oct 2012

Communications report 2011–12 series
  • Report 1—Online video content services in Australia: Latest developments in the supply and use of professionally produced online video services
  • Report 2—Australia's progress in the digital economy: Participation, trust and confidence
  • Report 3—Smartphones and tablets: Take-up and use in Australia
  • Communications report 2011–12

Oct 2012

The Australian Internet Security Initiative—provider responses to security-compromised computers (Word and PDF)

Sept 2012

Telco customers—credit management and financial hardship (Word and PDF)

Sept 2012

Cybersmart Outreach Program Evaluation—qualitative report, Griffith University (PDF)

Aug 2012

Cybersmart detectives report

  • Cybersmart detectives report (PDF)
  • Evaluation methods overview (PDF)

Jun 2012

Television sets in Australian households

Jun 2012

TV equipment and antenna stock in Penrith

2011

Nov 2011

Communications report 2010–11 series

  • Report 1—E-Commerce Marketplace in Australia: Online Shopping
  • Report 2—Converging communication channels: Preferences and behaviours of Australian communication consumers
  • Report 3—The emerging mobile telecommunications service market in Australia
  • Communications report 2010–11

Nov 2011

Developments in next generation applications and services (Word and PDF)

Nov 2011

Enduring concepts—communications and media in Australia (Word and PDF)

Oct 2011

Digital Australians—expectations about media content in a converging media environment

Sept 2011

Sensing and monitoring—recent developments (Word and PDF)

Sept 2011

Optimal conditions for effective self– and co–regulatory arrangements (2011 edition) (Word and PDF)

Aug 2011

Review of privacy guidelines for broadcasters (Word and PDF)

Aug 2011

Australians' views on privacy in broadcast news and current affairs (Word)

Aug 2011

Broken concepts—the Australian communications legislative landscape

Aug 2011 

Converged legislative frameworks—international approaches

Jul 2011

The internet service market and Australians in the online environment

Jun 2011

3G mobile bill-payers’ understanding of billing and charging arrangements

Jun 2011

Community research into telecommunications customer service experiences and associated behaviours

May 2011

Numbering: Implications of research into consumer issues—Consultation paper 4

May 2011

An overview of international cyber-security awareness raising and educational initiatives (Word and PDF)

May 2011

Emerging business models in the digital economy—the mobile applications market

May 2011

International regulatory research

Mar 2011

Domestic antenna systems—estimating current stock

Mar 2011

Community research on informed consent

Feb 2011

Developments in home networks

2010

Dec 2010

Mobile network broadband

Nov 2010

Australia in the digital economy—consumer engagement with e-commerce

Nov 2010

Communications report 2009–10 series

  • Report 1—Australia in the digital economy: The shift to the online environment
  • Report 2—Take-up and use of voice services by Australian consumers
  • Report 3—Australian consumer satisfaction with communication services
  • Report 4—Changing business models in the Australian communication and media sectors: Challenges and response strategies

Oct 2010

Mobile premium services user survey 2010

Aug 2010

Digital radio accessibility (Word and PDF)

Aug 2010

Technology developments in the digital economy (Word and PDF)

Jul 2010

Cybersmart parents—connecting parents to cybersafety resources (PDF)

Jul 2010

Community research into attitudes towards use of mobile payment in Australia (Word and PDF)

Jun 2010

Trends in media use by children and young people—Generation M2 2009 (USA), and MCAF 2007 and CPCLA 2009 (Australia)

Jun 2010

IPTV and internet video delivery models—video content services over IP in Australia

Jun 2010

'Citizens’ and the ACMA—exploring the concepts within communications and media regulation (Word and PDF)

Jun 2010

Optimal conditions for effective self- and co-regulatory arrangements (Word and PDF)

May 2010

Mobile capped plans—consumer attitudes and behaviours

Feb 2010

Online risk and safety in the digital economy

  • Report 3 (February 2010)
  • Report 2 (April 2009)
  • Report 1 (February 2008)

Feb 2010

Community attitudes to radio content

Feb 2010

Listener attitudes to advertising, sponsorship and influence on commercial radio

2009

Dec 2009

Changes in the Australian VoIP market

Sept 2009

Community attitudes to unsolicited communications

Aug 2009

Attitudes towards use of personal information online (PDF)

Aug 2009

Adult digital media literacy needs (PDF)

Aug 2009

Community attitudes to the presentation of factual material and viewpoints in commercial television current affairs programs

01: Executive report (PDF)

02: Qualitative research report (PDF)

03: Quantitative research report (PDF)

Jul 2009

Audit of Australian digital media literacy programs (PDF)

Jul 2009

Click and connect—Young Australians' use of online social media

  • 01—Qualitative research report (Word and PDF)
  • 02—Quantitative research report (Word and PDF)

Jun 2009

Use of electronic media and communications—early childhood to teenage years

Jun 2009

Digital media literacy in Australia—key indicators and research sources

May 2009 

Use of digital media and communications by senior Australians  

Mar 2009

Australia in the digital economy—research report series

  • Report 2—Online participation
  • Report 1—Trust and confidence

Mar 2009

Convergence and communications report series

  • Report 3—Australian consumer satisfaction with communications services (June 2009)
  • Report 2—Take-up and use of communications by small and medium enterprises (March 2009)
  • Report 1—Australian household consumers’ take-up and use of voice communications services (March 2009)

Mar 2009

Trends in communications and media technology, applications and use

Feb 2009

Household television environment research 2007–08 report

2008

Dec 2008

Communications infrastructure and services availability report 2007–08

Sept 2008

Telecommunications in remote indigenous communities

Sept 2008

Media and communications in Australian families 

Jul 2008

Closed environment testing of ISP–level internet content filtering

Jul 2008

Fixed-mobile convergence and fixed-mobile substitution in Australia (PDF)

Jun 2008

Creating new markets—broadband adoption and economic benefits on the Yorke Peninsula

Jun 2008

ACMA presentation at ATUG, 20 May 2008

MS Powerpoint - PDF

May 2008

Media literacy—concepts, research and regulatory issues

May 2008

Top six trends in communications and media technologies, applications and services

May 2008

Commercial television industry financial trends 1978–79 to 2005–06 (Word and PDF)

May 2008

IPTV and internet video services (PDF)

Apr 2008

Digital television in Australian homes 2007

2007/08

Telecommunications today—research report series

  • Report 6—Internet activity and content, Sept 2008 (Word and PDF)
  • Report 5—Consumer choice and preference in adopting services, Apr 2008 (Word and PDF)
  • Report 4—Consumer satisfaction, Feb 2008 (Word and PDF)
  • Report 3—Farming sector attitudes to take-up and use, Jan 2008 (Word and PDF)
  • Report 2—Take-up and use by small and medium enterprises, Jan 2008 (Word and PDF)
  • Report 1—Consumer attitudes to take-up and use, Sep 2007 (Word)

2007

Dec 2007

Media and communications in Australian families 2007

  • Entire report (PDF)
  • Overview (Word and PDF)
  • Community research (Word and PDF)
  • Review of research literature (PDF)
  • Appendix A (Word)
  • Appendix B (PDF)
  • Appendix C and Glossary (Word)
  • Index (Word)

Dec 2007

The Australian VoIP market 2007 (Word and PDF)

Jun 2007

Research studies–Children's Television Standards
  • Children’s viewing patterns on commercial, free-to-air and subscription television
  • Children’s television production project
  • Television advertising to children

Jun 2007

Communications infrastructure and services availability in Australia 2006–07

May 2007

Digital media in Australian homes 2006 (PDF)

Apr 2007

The economics of spectrum management—a review (PDF)

2006

Nov 2006

Communications services availability in Australia 2005–06

Jan 2006

AM radio issues

2006

Understanding your internet quality of service 2004–05 (PDF)

2005

Nov 2005

Digital media in Australian homes 2005

Nov 2005

Telecommunications services availability in Australia 2004–05

Aug 2005

Survey of the community radio broadcasting sector 2002–03

2005

Consumer satisfaction survey report 2005



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