ACMA Directions- Telecommunications Industry Ombudsman's scheme | ACMA

ACMA Directions- Telecommunications Industry Ombudsman's scheme

Directions to join the Telecommunications Industry Ombudsman's Scheme

The following directions were issued by ACMA under section 128 of the Telecommunications (Consumer Protection and Service Standards) Act 1999.

Date

Party

Direction

 1 September 2015  LBM Australia Pty Ltd To comply with the Telecommunications (Consumer Protection and Service Standards) Act 1999 by entering the Telecommunications Industry Ombudsman Scheme as required by section 128.
 23 December 2014  Tru Telecom Pty Ltd

To comply with the Telecommunications (Consumer Protection and Service Standards) Act 1999 by entering the Telecommunications Industry Ombudsman Scheme as required by section 128.

 18 November 2014 Netfast Communications Pty Ltd  To comply with the Telecommunications (Consumer Protection and Service Standards) Act 1999 by entering the Telecommunications Industry Ombudsman Scheme as required by section 128.
18 November 2014 Compare Communications Australia Pty Ltd To comply with the Telecommunications (Consumer Protection and Service Standards) Act 1999 by entering the Telecommunications Industry Ombudsman Scheme as required by section 128.
18 November 2014 123 Group Pty Ltd To comply with the Telecommunications (Consumer Protection and Service Standards) Act 1999 by entering the Telecommunications Industry Ombudsman Scheme as required by section 128.
27 November 2012 Nodus Internet Pty Ltd

To comply with the Telecommunications (Consumer Protection and Service Standards) Act 1999 by entering the Telecommunications Industry Ombudsman Scheme as required by section 128.

27 November 2012 Timothy Russell Atcheson trading as Funnel Web Internet Provider

To comply with the Telecommunications (Consumer Protection and Service Standards) Act 1999 by entering the Telecommunications Industry Ombudsman Scheme as required by section 128.

24 February 2011

Netfast Communications Pty Ltd trading as Net Power Communications

To comply with the Telecommunications (Consumer Protection and Service Standards) Act 1999 by entering the Telecommunications Industry Ombudsman Scheme as required by section 128.

Directions to join the Telecommunications Industry Ombudsman's Scheme

The following directions were issued by ACMA under section 130 of the Telecommunications (Consumer Protection and Service Standards) Act 1999.

Date

Party

Direction

  

 

 

Directions to comply with the Telecommunications Industry Ombudsman's Scheme

The following directions were issued by ACMA to ensure compliance with section 132 of the Telecommunications (Consumer Protection and Service Standards) Act 1999.

Date

Party

Direction

15 March 2017  Digital Technologies & Telecommunications Pty Ltd  To comply with the Telecommunications (Consumer Protection and Service Standards) Act 1999 .  
 24 October 2014  Planet ISP Pty Ltd  

To comply with the Telecommunications (Consumer Protection and Service Standards) Act 1999 by:

  • Complying with the TIO Determination 07/11987.
27 May 2009 Green Tree Frog Pty Ltd

To comply with the Telecommunications (Consumer Protection and Service Standards) Act 1999 by:

  • Complying with the TIO's Determinations 08/046689 and 08/006105.
30 August 2007 Bytecard Pty Ltd

To comply with the Telecommunications (Consumer Protection and Service Standards) Act 1999 by:

  • Complying with the TIO's Determination 04/115430; and
  • Providing evidence in relation to reference 06/018645.
2 July 2007 we.net.au Pty Ltd

To comply with the Telecommunications (Consumer Protection and Service Standards) Act 1999 by:

  • Remedying it's non-compliant terms and conditions (clause 54 & 56); and
  • Complying with the TIO's Determinations 05/074806 and 05/093370.

Last updated: 01 September 2017