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Australian Government - Australian Communications and Media Authority
Australia's regulator for broadcasting, the Internet, radiocommunications and telecommunications

Complaints

Spam complaint form - SMS and MMS spam

Use this form to complain or report SMS and MMS (text and image based mobile phone messaging) of a commercial nature.

In order to fully assess a complaint, ACMA requires that you provide all the information detailed in this form. If you do not provide this information, ACMA will regard your submission as a report of spam activity rather than a complaint.

The spam complaints handling policy provides details on how the ACMA handles complaints, reports and enquiries. Please review the policy and call 1300 855 180 if you have any queries.

Identify and select your submission:

A complaint is an expression of dissatisfaction made to the ACMA, where a response or resolution is explicitly or implicitly expected.



A report is an advice of spam activity where no grievance has been expressed and/or no clear statement has been provided by the submitter that they are seeking a resolution to the matter.

 

Last update: 26 November, 2009 15:27