Access to disability services

• Legislation
• Fact sheets
• Links to other relevant organisations

Legislation

• Telecommunications Act 1997
• Telecommunications (Consumer Protection and Service Standards) Act 1999
• Disability Discrimination Act 1992
• AS/ACIF S040:2001 Requirements for customer equipment for use with the standard telephone service - Features for special needs of persons with disabilities
• Telecommunications (Equipment for the Disabled) Regulations 1998 - List of Regulations
• Disability matters: Access to communication technologies for people with disabilities and older Australians industry guideline
• Industry Code: Information on accessibility features for telephone equipment (Registered by the ACMA on 30 March 2010)
• Operational matrices for reporting on accessibility features for telephone equipment

Fact sheets

• Disability services
• Compliance arrangements for therapeutic goods
• Your rights to a telephone service-the universal service obligation
• Labelling of telecommunications customer equipment and customer cabling
• National Relay Service

Links to other relevant organisations

• Department of Broadband, Communications and the Digital Economy
• Australian Human Rights Commission
• Australian Communications Consumer Action Network
• Communications Alliance
• Telstra – Disability services
• Optus – Disability equipment