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Australian Government - Australian Communications and Media Authority

Convergence and communications report series

 

Media releases

  • Report 3 MR 71/2009 -
    Most Australians satisfied with communications services
  • Report 2 MR 28/2009 - Nearly all small to medium enterprises now use the internet to communicate with customers and suppliers
  • Report 1 MR 24/2009 - Young Australians leaving home without the phone

 

Through its research series Convergence and Communications, the Australian Communications and Media Authority (ACMA) is undertaking an examination and analysis of the use and provision of telecommunications services in Australia. The series has been designed to assist ACMA in its role as the industry regulator and is consistent with its regulatory responsibilities to make available information and report about the telecommunications industry.

Date PDF Word

Report 3: Australian consumer satisfaction with communications services

June 2009 700 kb 468 kb

Report 2: Take-up and use of communications by small and medium enterprises

March 2009

656 kb

356 kb

Report 1: Australian household consumers’ take-up and use of voice communications services

March 2009 684 kb 380 kb
 

Last update: 20 August 2012 18:24