ACMA Reports
| Title (PDF download) | Outcome |
Date of website publication |
|---|---|---|
| AAPT Limited |
Breach - clause 6.8.1 of the Telecommunications Consumer Protections Code C628.2007 |
24 Apr 2013 |
| Telstra Corporation Limited |
Breach - clause 6.8.1 of the Telecommunications Consumer Protections Code C628.2007 |
29 Jun 2012 |
| Nodus Internet Pty Ltd |
Breach – section 128 of the Telecommunications (Consumer Protection and Service Standards) Act 1999 |
27 Nov 2012 |
| Funnel Web Internet Service Provider |
Breach – section 128 of the Telecommunications (Consumer Protection and Service Standards) Act 1999 |
27 Nov 2012 |
| Wobygong Pty Ltd |
Breach – clauses 8, 9, 10(b), 10(d), 17, and 19 of Schedule 3 of the Telecommunications Act 1997 and s4.11 and s4.27 of the Telecommunications Code of Practice 1997 |
15 Nov 2012 |
| Telstra Corporation Limited |
Breach – clause 6.8.1 of the Telecommunications Consumer Protections Code |
29 Jun 2012 |
|
Breach – clauses 9.1.1(e), 9.1.8, 3.2.1, 4.2.4(a)(iii) and 6.8.1 of the Telecommunications Consumer Protections Code |
21 Dec 2011 | |
|
Breach – clauses 9.1.1(e), 9.1.8, 3.2.1, 4.2.4(a)(iii) and 6.8.1 of the Telecommunications Consumer Protections Code |
21 Dec 2011 | |
| Seven Network (Operations) Limited (981 kb) |
Breach – subclauses 3.1.2(d)(i), 3.2.2,3.2.4(c) and 4.1.3(e) of the Mobile Premium Services Industry Code |
17 Oct 2011 |
| Azspa Pty Ltd |
Breach – subclauses 5.1.8 and 7.1.3(a)(ii) of the Mobile Premium Services Industry Code |
24 Dec 2010 |
| Jada Mobile Services Ltd |
Breach – subclauses 4.1.3(c), 4.1.3(i), 4.1.5(b), 4.4.2(d), 4.4.3(a)(iii)(D), 4.4.9 and 7.1.3(a)(ii) of the Mobile Premium Services Industry Code |
13 Dec 2010 |
| Elysium Hills Pty Ltd |
Breach – subclauses 3.1.2(d)(i), 3.1.2(d)(ii), 3.2.4(b)(ii), 3.2.4(c), 3.3.3(c), 4.1.1(c) and 4.1.1(d) of the Mobile Premium Services Industry Code |
16 Nov 2010 |
| AO Australia Online |
Breach – subclauses 3.1.2(a)(i)(B), 3.1.2(a)(ii), 3.1.2(a)(iii), 3.1.2(d)(i), 3.1.2(d)(ii), 3.1.8, 3.1.9, 3.1.11, 3.2.4(a)(ii), 3.2.4(b)(i), 3.2.4(b)(ii), 3.2.4(c), 3.3.3(b), 3.3.3(b)(ii), 3.3.3(c), 3.3.3(e), 4.1.3(c), 4.1.3(f), 4.1.3(i), 4.1.5(b), 4.1.6(a), 4.1.7, 4.4.3(b), 4.4.6(c), 4.4.9, 5.1.8, and 7.2.5 of the Mobile Premium Services Code |
9 Nov 2010 |
|
Breach – subclause 3.1.2(d)(i) of the Mobile Premium Services Code |
9 Nov 2010 |
|
| Mobile Finger Pty Ltd |
Breach – subclauses 3.1.2(a)(viii), 3.2.3(c)(i), 4.1.1(c) and 4.1.1(d) of the Mobile Premium Services Code |
8 Nov 2010 |
| Singtel Optus Pty Ltd |
Breach – subclauses 3.1.2(a), 3.1.2(d)(i), 3.2.3(b)(i) of the Mobile Premium Services Code |
29 Oct 2010 |
| Storacall Technology Pty Ltd |
Breach – subclauses 3.1.2(a)(ii), 3.1.2(d)(i), 3.2.4(b)(i), 3.2.4(c), 3.3.3(b) and 3.3.3(e) of the Mobile Premium Services Code |
29 Oct 2010 |
| Switchfire Pty Ltd |
Breach – subclauses 3.1.2(d)(ii), 3.1.9(b), 3.2.3(b)(ii), 3.2.4(b)(ii), 3.3.3(e) of the Mobile Premium Services Code |
20 Aug 2010 |
| Breach – subclause 3.1.2(d)(i) of the Mobile Premium Services Code | 20 Aug 2010 | |
| Breach – subclause 3.1.2(d)(i) of the Mobile Premium Services Code | 12 July 2010 | |
| SMS Central Australia Pty Ltd |
Breach – subclauses 3.1.2(d)(i), 3.2.4(c), 4.1.1(c), 4.1.1(d), 4.1.2(a) and 4.1.2(b) of the Mobile Premium Services Code |
10 Jun 2010 |
| Prime Focus Enterprises Pty Ltd |
Breach – subclauses 3.1.2(d)(i), 4.1.1(c) and 4.1.1(d) of the Mobile Premium Services Code |
10 Jun 2010 |
| Breach – subclause 3.3.3(d) of the Mobile Premium Services Code | 10 Jun 2010 | |
| Seven Network (Operations) Limited |
Breach – subclauses 3.1.2(d)(i), 3.2.2 and 3.2.3(a) of the Mobile Premium Services Code |
10 Jun 2010 |
| Crystal's Gifted Psychics Pty Ltd |
Breach – subclauses 3.1.2(d)(i); 4.1.1(c), and 4.1.1(d) of the Mobile Premium Services Code |
1 Jun 2010 |
ACA Reports
- ACA investigation of carriage service providers and complaint handling systems
- ACA investigation into the Provision and Maintenance of Telephone Services to the Boulding Family
- Investigation into Telstra's performance under the Customer Service Guarantee and the Universal Service Obligation
