The ACMA handles complaints, reports and enquiries about unsolicited commercial electronic messages covered by the Spam Act 2003.
You may wish to read the ACMA’s privacy statement and spam complaints handling policy before submitting your enquiry or complaint.
Is your complaint or report about:
- An email you have received?
- A text or image-based mobile phone message sent by SMS or MMS to your mobile phone?
- A mobile premium service or charges you have received for text messages?
- An instant message?
For general questions about spam, the frequently asked questions about spam and questions about the Spam Act may help. If you require information on how to comply with the Spam Act or have a business enquiry, the ensuring you do not spam section may help. You can also ask the ACMA's Anti-Spam Team by completing the enquiry form or calling 1300 855 180. Calls to this number are charged at the rate of a local call.