Broadcasting complaints

The ACMA administers the complaints system set down in the Broadcasting Services Act 1992 (sections 147 to 151).

The ACMA can only accept a complaint about a matter covered by a code of practice if you have already made a written complaint to the particular station.

Complaints about a radio or TV broadcaster’s compliance with a licence conditions or standard can be made directly to the ACMA.

The ACMA broadcasting complaints form can be downloaded here in PDF (57kb) or Word (344 kb) formats. 

The following pages contain additional information about making a complaint to the ACMA.

• What complaints need to be made to the broadcaster first?
• What complaints can be made directly to the ACMA?
• What type of complaint does the ACMA not handle?
• What if your complaint is about the ABC or SBS?
• What if your complaint is about an advertisement?
• What will the ACMA do with your complaint?
• Who else can help?