Industry body responsible
The Australian Communications Industry Forum (ACIF)
Section of industry to which code relates
Scope and application
The Code applies to all Carriers and carriage service providers that supply a standard telephone service across:
- a Public Fixed Circuit Switched Network; or
- a Public Mobile Circuit Switched Network .
Date of registration
21 December 2006
Objectives of the code
The Code specifies the requirements for checking the accuracy of call charging and billing of the standard telephone service in a multi-service deliverer, multi-network environment in Australia. The Code is intended to be a significant part of the industry approach to self regulation of call charging and billing accuracy for the standard telephone service . The Code provides visible and specific criteria through which the effectiveness of industry self regulation of call charging and billing accuracy can be monitored.
In a competitive market, many new and different call charging options are continually introduced, some of which may apply only to a single customer or group of customers, for either a defined or ongoing period. The Code requires a representative sample of these options to be tested as a part of complying with the Code.
Accessing the code