Telecommunications (fixed–line) Performance Reports

Annual Telecommunications (fixed-line) Performance Bulletin

The Telecommunications (fixed-line) performance bulletin 2010–11 (the bulletin) provides commentary and analysis on fixed-line telecommunications performance data, as reported to the ACMA by Telstra, Optus, AAPT, iiNet and Primus. The bulletin covers four key regulatory programs–the Customer Service Guarantee, Priority Assistance, payphones and the Network Reliability Framework.

• 2010-11 Telecommunications (fixed-line) performance bulletin - Word (.docx 488 kb) or PDF (1.5 mb)
  • 2010-11 Telecommunications (fixed-line) performance bulletin: Data tables - Word (.docx 530 kb) or PDF (1.5 mb)
• 2009-10 Telecommunications Performance Bulletin - Word (zipped - 2 mb [unzipped - 5.1 mb]) or PDF (zipped - 2.2 mb [unzipped - 5.3 mb])
• 2008-09 Telecommunications Performance Bulletin - Word (2.5 mb) or PDF (1.4 mb)
• 2007-08 Telecommunications Performance Bulletin - Word (3.8 mb) or PDF (1.5 mb)
• 2006-07 & 2005-07 Telecommunications Performance Bulletin - Word (2.8 mb) or PDF (1.3 mb) (this report covers both financial years)

Quarterly Telecommunications Performance Data

Telecommunications Performance Data is published quarterly and contains data regarding the performance of telecommunications carriers in areas including the Customer Service Guarantee, Priority Assistance and payphones.

Communications Report

The ACMA's Communications Reports provide an overview of the performance of the communications industry and covers the many aspects of the broadcasting, internet, radiocommunications and telecommunications industries.