Meeting No 8, 30 October 2009
- Agenda
- Action items from last meeting
- Preparing for the broadband world: Fostering consumer confidence through collaboration and partnerships - Research undertaken by the University of Western Sydney and Communications Alliance
- Item 3a - ACCAN seminar registration
- Item 4 - Telstra and customer service, Jules Scarlett (2.1 mb)
- Item 5 - The ACMA’s research program, Linda Caruso
- Item 6 - Consumer safety issues in relation to the internet (ISOC-AU) – 2 papers
- Item 8 – Regulatory developments overseas downloads and accessible content (MAA)
- Minutes
Meeting No 7, 15 May 2009
- Agenda
- Action Items from last meeting
- Action item 4.2 - CCF processes - the web page and other publicity
- Action item 6.5 - Roadblocks to accessible downloads (MAA)
- Item 5 - Consumer behavioural economics
- Item 6 - Consumer swareness - The way forward
- Item 7.1 - ACCAN (DBCDE)
- Item 7.2 - Independent disability equipment program (DBCDE)
- Item 7.3 - Review of Consumer codes (DBCDE)
- Item 7.4 - National broadband network (DBCDE)
- Item 8 - Consumer dialogue 2009 (no paper)
- Item 9 - Other business (o paper)
- Minutes
Meeting No 6, 19 February 2009
Minutes from 2010 CCF meetings
