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Australian Government - Australian Communications and Media Authority

Cabling complaints

All communications cabling work must be performed by a registered cabler. If a cabler is registered, they will have a card which proves that they can legally perform cabling work.

Under the Telecommunications Cabling Provider Rules 2000 all customer cabling work must be undertaken in accordance with Australian Standard AS/ACIF S009 Installation requirements for customer cabling (Wiring Rules).

This standard defines the technical requirements for the installation or repair of cabling that is connected to a telecommunications network.

The standard covers cabling practice sufficient to ensure that the installation or normal use of the cabling does not expose cablers or customers to any dangers and/or adversely affect the telecommunications network.

Any complaints about a cabler or cabling work should be reported to the ACMA.

Please use this form if you wish to lodge a complaint about an organisation/individual that is:

  • unregistered cabler who is performing cabling work; or
  • non-compliant work that has been performed by a registered cabler.
 

Last update: 20 August 2012 18:18