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8 Oct 2012
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Telstra
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Directions (PDF 179kb)
C628:2012 Telecommunications Consumer Protections (TCP) Code
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ACMA issues directions to Telstra
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21 Dec 2011
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Vodafone Pty Ltd
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Directions (PDF 25 kb) to comply with:
C628:2007 Telecommunications Consumer Protections (TCP) Code
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ACMA issues directions to Vodafone
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21 Dec 2011
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Vodafone Network Pty Ltd
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Directions (PDF 26 kb) to comply with:
C628:2007 Telecommunications Consumer Protections (TCP) Code
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ACMA issues directions to Vodafone
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24 Dec 2010
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Azspa Pty Ltd
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Directions (PDF 262 kb) to comply with:
C637:2009 Mobile Premium Services Code (PDF)
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13 Dec 2010
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Jada Mobile Services Ltd
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Directions (Word 832 kb) to comply with:
C637:2009 Mobile Premium Services Code (PDF)
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ACMA reminds consumers about risks of premium SMS services
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9 Nov 2010
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Nine Network Australia
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Directions (PDF 36 kb) to comply with:
C637:2009 Mobile Premium Services Code (PDF)
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ACMA directs premium SMS providers to comply with code
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9 Nov 2010
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Australia Online
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Directions (PDF 45 kb) to comply with:
C637:2009 Mobile Premium Services Code (PDF)
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ACMA directs premium SMS providers to comply with code
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29 Oct 2010
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Singtel Optus Pty Ltd
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Directions (PDF 300 kb) to comply with:
C637:2009 Mobile Premium Services Code (PDF)
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ACMA acts on premium SMS ads
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29 Oct 2010
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Storacall Technology Pty Ltd
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Directions (PDF 299 kb) to comply with:
C637:2009 Mobile Premium Services Code (PDF)
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ACMA acts on premium SMS ads
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20 Aug 2010
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Switchfire Pty Ltd
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Directions (PDF 147 kb) to comply with:
C637:2009 Mobile Premium Services Code (PDF)
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ACMA directs Switchfire to comply with mobile premium services code
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12 Jul 2010
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Omnicall Australia Pty Ltd
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Directions (PDF 359 kb) to comply with:
C637:2009 Mobile Premium Services Code (PDF)
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ACMA warns Omnicall over missing helpline
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27 Apr 2010
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Crystal's Gifted Psychics Pty Ltd
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Directions (PDF 334 kb) to comply with:
C637:2009 Mobile Premium Services Code
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ACMA takes first action under new rules to protect users of mobile premium services
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21 Apr 2010
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TPG Internet Pty Ltd
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Directions (PDF 348 kb) to comply with:
C628:2007 Telecommunications Consumer Protections (TCP) Code
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21 Apr 2010
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Edirect Pty Ltd
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Directions (PDF 128 kb) to comply with:
C628:2007 Telecommunications Consumer Protections (TCP) Code
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21 Apr 2010
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iiNet Limited
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Directions (PDF 132 kb) to comply with:
C628:2007 Telecommunications Consumer Protections (TCP) Code
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8 Apr 2010
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Soul Communications Pty Ltd
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Directions (PDF 672 kb) to comply with:
C628:2007 Telecommunications Consumer Protections (TCP) Code
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21 Jul 2009
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Jason Kenneth McKay (trading as Web Ace)
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Directions (PDF 164 kb) to comply with:
C628:2007 Telecommunications Consumer Protections (TCP) Code
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27 Jan 2009
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BKB Internet Pty Ltd
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Directions (PDF 148 kb) to comply with:
CA C628:2007 Telecommunications Consumer Protections (TCP) Code
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ACMA releases final report on compliance with financial hardship requirements by carriage service providers
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27 Jan 2009
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EzyCall Pty Ltd
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Directions (PDF 148 kb) to comply with:
CA C628:2007 Telecommunications Consumer Protections (TCP) Code
The Direction to EzyCall Pty Ltd has been revoked, please refer to the related media release
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ACMA releases final report on compliance with financial hardship requirements by carriage service providers
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5 Feb 2008
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Dodo Australia Pty Ltd
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Directions (PDF 563 kb) to comply with:
ACIF C542:2003 Billing Code (PDF);
ACIF C547:2004 Complaint Handling Code (PDF)
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ACMA directs Dodo to comply with complaint handling and billing codes
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23 Dec 2004
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Vodafone
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Directions (PDF 243 kb) to comply with:
Industry Code ACIF C570:2003 Mobile Number Portability (PDF)
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ACA Launches investigation into mobile number portability
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5 Dec 2002
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Just Internet
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Directions (PDF 43 kb) to comply with:
Industry Code ACIF C521:2000 Customer Information on Prices, Terms and Conditions (PDF)
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