Carriers and service providers

Prepaid mobiles

Approved methods to verify identity at time of activation

Schedule 4 of the Determination describes the approved methods of identity verification in relation to a service activator. A CSP must use one of those methods to confirm whether identifying evidence obtained about the service activator is authentic, accurate and up-to-date, as required by section 5.5.

The approved methods:

  • Government online verification services;
  • Existing post-paid account;
  • White listed e-mail service;
  • Financial account—other than bank transfer;
  • Financial account—bank transfer;
  • Delivery by secure courier or registered mail service;
  • Visual identity document check;
  • Existing eligible prepaid service

Last updated: 23 February 2016

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