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Compliance marks


Attention suppliers!

Do you deal with:

  • EMC, EME or radiocommunications devices
  • telecommunications customer equipment or broadcasting equipment standards?

Get the latest changes to regulatory arrangements and standards sent straight to your inbox by subscribing to the ACMA’s Compliance and labelling supplier update.

This new supplier-focused e-bulletin replaces the previous Compliance and labelling arrangements email alert, which ended in March 2014, and fully complies with changes to the Privacy Act 1988. All previous subscriptions have been cancelled, so make sure you subscribe today to stay informed.


The ACMA has three compliance marks. These marks are:

For first-time suppliers

Regulatory Compliance Mark (RCM)

rcmmark bmp

  • The compliance mark suitable for use to indicate compliance to any ACMA regulatory arrangement for suppliers registered on the national database.
  • Will be the only available compliance mark for ACMA and electrical safety purposes after 1 March 2016.
  • Downloadable RCM mark is available in 'zip' format.
  • The compliance label for the RCM mark under the new arrangements comprises a compliance mark only.
  • (Originally suitable for indicating compliance for electrical safety and EMC, suppliers still using these arrangements have a compliance label featuring the RCM mark and supplier identification.)  

Use of the mark on a compliance label

A compliance label indicates a device has been certified by the supplier as meeting any applicable standards that apply to that device.  There are requirements for compliance labels including durability, legibility, positioning and font and symbol size. 

Scale and Visibility

The compliance label shall be legible and visible to the unaided eye and the compliance mark shall be no smaller than three millimetres (3 mm) in height. The label may be reproduced in any colour, provided that visibility is assured through either contrast with the background colour or marking in relief (for example, moulding or engraving). Where supplier identification characters are used the characters must be no less than one millimetre (1 mm) in height.

Placement

Suppliers have the choice of either applying a compliance label to the surface of the device or electronically if the device has a built-in electronic display. In addition, the label may be placed on promotional material associated with the device.

Surface labelling—the compliance label should be a permanent feature placed on the device. It must be applied to a surface of the device that is readily accessible to the user. The label should be durable and applied by any suitable means including printing, painting, moulding, etching or engraving.

If it is not practical to apply a label to the external surface of the device or it is not displayed using the built-in electronic display, it must be applied to the following items associated with the device:

  • the external surface of the packaging used for the device
  • the documentation (operating instructions, warranty or guarantee certificates) that accompanies the device when it is supplied to the consumer.

If a label has to be applied to the external surface of the packaging used for a device, it must:

  • be clearly visible
  • occupy an area that is greater than one per cent of that external surface.

Suppliers that do not apply a label to the surface of the device are required to maintain records detailing the reasons why and where the label was subsequently applied. This requirement does not apply to suppliers that label electronically.

Electronic labelling—the supplier of a device that has a built-in display has the option of displaying the compliance label electronically on the built-in display rather than on the surface of the device. Electronic labelling is only an option if the device has a built-in display. Displays that connect to the device, but are external to the device, are not built-in. Suppliers that choose to use electronic labelling are required to explain in the documentation that accompanies the device how the electronic label can be viewed.

Full details of these requirements are addressed in the respective labelling notices for the applicable regulatory arrangements available on the ACMA website.

For all previous ACMA-registered suppliers

There are transitional arrangements where suppliers were previously labelling with the A-Tick, C-Tick or RCM under the previous arrangements. An outline of the transitional arrangements is available here.

A-tick and C-tick compliance marks

The A-Tick and C-Tick marks can continue to be used by suppliers with a Supplier Code Number (SCN) issued by the ACMA until 1 March 2016.  Downloadable A-Tick and C-Tick marks in 'Zip Format' are provided below.

A compliance label for the A-Tick and C-Tick comprises the graphical representation of the appropriate mark and information about the identity of the supplier.

A-Tick atick01 jpg

  • used to indicate the compliance of telecommunications customer equipment and customer cabling
  • can continue to be used as a compliance label by suppliers issued with a Supplier Code Number from the ACMA until 1 March 2016
  • Where product is subject to telecommunications and EMC, EME or radiocommunications arrangements the compliance label bearing the A-Tick and supplier identification would indicate compliance with all applicable arrangements. 

C-Tick ctickv1 gif

  • used to indicate the compliance of radiocommunications equipment, electrical and electronic equipment subject to the EMC arrangement, and equipment required to meet EME standards
  • can continue to be used as a compliance label by suppliers issued with a Supplier Code Number from the ACMA until 1 March 2016  

Use of particular marks depends largely on when you first commenced labelling products and the types of products you supply. Details of the correct use of compliance marks are specified in the respective regulatory arrangements. For convenience these requirements are also included in the information booklets for the regulatory arrangements.

Further information

Further information about all the labelling and compliance requirements can be found on the ACMA website.

 

Last updated: 16 September 2014

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