ACMA seeks comment on proposed revisions to the telemarketing and research calls industry standard | ACMA

ACMA seeks comment on proposed revisions to the telemarketing and research calls industry standard

ACMA media release 49/2011 – 26 May

The Australian Communications and Media Authority today released a second discussion paper as part of its review of the Telecommunications (Do Not Call Register) (Telemarketing and Research Calls) Industry Standard 2007 (the Standard).

The Standard specifies when and how telemarketers and researchers can telephone people.

The proposed changes include:

  • a reduction in the period during which telemarketers can contact consumers on weekends; and
  • more stringent obligations on telemarketers around the provision of information to people, including how the telemarketer obtained their number.

The ACMA is inviting comments about the proposed revisions to the standard by close of business, 11 July 2011. Submissions can be emailed to donotcallsubmissions@acma.gov.au. 

The ACMA's second discussion paper Proposed revisions to the Telecommunications (Do Not Call Register) (Telemarketing and Research Calls) Industry Standard 2007 is available on the ACMA website.

Information on the Do Not Call Register can be found at www.donotcall.gov.au.

For more information or to arrange an interview please contact: Blake Murdoch, Media Officer, on (02) 9334 7817 or  media@acma.gov.au.

Last updated: 25 May 2016