Duct Masters cautioned for Do Not Call breaches | ACMA

Duct Masters cautioned for Do Not Call breaches

Media release 40/2012 – 5 June

Duct Masters Vic Pty Ltd has been given a formal warning following an investigation by the Australian Communications and Media Authority (the ACMA) that found the duct cleaning company had breached the Do Not Call Register Act 2006 (the Act) by making nine telemarketing calls to numbers listed on the register.

The ACMA found Duct Masters had failed to check its call lists against the register and was unable to produce records showing that it had the consent of customers on the register to make the telemarketing calls.

The ACMA will be monitoring Duct Masters for ongoing compliance with the Act.

The Formal Warning serves to remind businesses using telemarketing to check their call lists against the register every 30 days, as required.

Members of the public can opt out of receiving unsolicited telemarketing calls and marketing faxes by calling 1300 792 958 or by visiting www.donotcall.gov.au. Complaints about telemarketing calls and marketing faxes can be made the same way.

For more information or to arrange an interview please contact: Emma Rossi, Media Manager, on (02) 9334 7719, 0434 652 063 or.media@acma.gov.au.

Last updated: 28 September 2016