Do Not Call Register tops eight million numbers | ACMA

Do Not Call Register tops eight million numbers

Media release 77/2012 – 16 October

Nearly two thirds of Australian households have registered eight million Australian phone and fax numbers on the Australian Communications and Media Authority’s (the ACMA) Do Not Call Register.

‘The register has grown impressively since it began in 2007 and this milestone shows just how much Australians have embraced the register to avoid telemarketers’ unsolicited phone, mobile and fax calls,’ said ACMA Chairman Chris Chapman.

‘Our research tells us that nearly 90 per cent of those registered notice a significant reduction in these unwanted calls and faxes.’

‘The ACMA is steadfastly committed to ensuring businesses comply with Australia’s telemarketing laws through our investigation and education activities,’ Mr Chapman said. ‘For example, a new ACMA telemarketing blog is now available and provides best practice guidance for marketers.’

As at 30 June 2012, 6,725 telemarketers and 193 fax marketers established accounts to check numbers since the register began. So far, more than 5.4 billion numbers have been checked against the register.

The Do Not Call Register is a free service listing private numbers (mobiles, fixed lines and faxes) and business fax numbers to opt out of receiving most unsolicited telemarketing calls, or marketing faxes.

Some public interest organisations—including government bodies, charities, religious organisations, opinion pollsters and political parties—are exempt under the Do Not Call Register Act and are therefore allowed to call numbers on the register at certain times.

Numbers can remain on the register for six years, although registrants may re-register or opt out at any stage

For registrations or complaints visit www.donotcall.gov.au or call 1300 792 958.

For more information or to arrange an interview please contact: Blake Murdoch on (02) 9334 7817, 0411 504 687 or media@acma.gov.au.

Last updated: 25 October 2013