The ACMA

Spam complaint form: SMS & MMS

30 May 2013

Spam complaint form - SMS and MMS spam

You may complain to the ACMA about SMS and MMS spam content using our online complaints form.

Use this online form to complain about SMS and MMS (text and image based mobile phone messaging) of a commercial nature.

In order to fully assess a complaint, the ACMA requires that you provide all the information detailed in this form. If you do not provide this information, the ACMA will regard your submission as a report of spam activity rather than a complaint.

It is now quick and easy to report SMS spam to the ACMA by forwarding the message to Spam SMS on 0429 999 888.

The spam complaints handling policy provides details on how the ACMA handles complaints, reports and enquiries. Please review the policy and call 1300 855 180 if you have any queries.

The ACMA’s Privacy Policy contains information including how you can access and correct personal information, how you can make a complaint about the ACMA’s compliance with the Privacy Act and Privacy contact details.

To learn more about why the ACMA is collecting personal information as part of this process, and the purposes for which that information will be used, please see the Collection Notification information here.

Please note that the ACMA will not contact you about your complaint unless it requires further information.

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