The ACMA

Spam complaint form - instant messaging

30 May 2013

Spam complaint form - instant messaging

You may complain to the ACMA about instant messaging spam content using our online complaints form.

Use this form to complain or report instant messaging of a commercial nature.

In order to fully assess a complaint, the ACMA requires that you provide all the information detailed in this form. If you do not provide this information, the ACMA will regard your submission as a report of spam activity rather than a complaint.

Without your consent, we may not be able to resolve your complaint.

The spam complaints handling policy provides details on how the ACMA handles complaints, reports and enquiries. Please review the policy and call 1300 855 180 if you have any queries.

The ACMA’s Privacy Policy contains information including how you can access and correct personal information, how you can make a complaint about the ACMA’s compliance with the Privacy Act and Privacy contact details.

To learn more about why the ACMA is collecting personal information as part of this process, and the purposes for which that information will be used, please see the Collection Notification information here.

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